Privacy Policy

Last updated: May 27, 2025
URL: https://breetbraai.co.za/privacy-policy

1. Who We Are

Breet Braai Butchery
106 Ferreira Str, Nelspruit, South Africa
Email: info@breetbraai.co.za

2. What Data We Collect & Why

2.1 Comments & Reviews

When you leave a comment or product review we collect:
• The name you submit, your email address, and the content of the comment/review.
• Your IP address and browser user-agent string for spam detection.
• A hashed version of your email (for Gravatar), per Automattic’s policy: https://automattic.com/privacy/.

Once approved, your profile picture (if any) is publicly visible alongside your comment.

2.2 Account Registration & Checkout

If you create an account or place an order, we collect:
• Name, email address, phone number, billing and delivery addresses.
• Payment details are processed by Yoco or via your bank’s Instant EFT—we do not store credit-card numbers.
• Order history to facilitate tracking, re-ordering, and customer service.

2.3 Cookies & Tracking

We use cookies to:
• Remember your login choice (persistent for 2 weeks if “Remember me” is selected).
• Maintain session login (discarded when you close your browser).
• Save screen-display preferences (1 year).
• Provide spam protection on forms.
• Analyze site usage via Google Analytics (with IP anonymization) and Facebook Pixel.

For full details, see our [Cookie Policy].

2.4 Embedded Content

Our pages may include embedded content (e.g. videos, social-media feeds). These third-party sites may collect data about you under their own privacy policies.

3. How We Use Your Data
• Order processing: to fulfill and track your purchases and deliveries.
• Customer service: to respond to inquiries, issues, or complaints.
• Site improvement: via anonymized analytics (Google Analytics, Facebook Pixel).

We do not send newsletters or marketing emails unless you explicitly opt in at checkout.

4. Data Sharing & Third Parties

We share data only with:
• Payment processors: Yoco, banks (for payment authorization).
• Delivery partners: to arrange shipments within our 30 km radius.
• Spam-filtering services: for comment/review protection.
• Analytics providers: Google Analytics and Facebook Pixel.

We do not sell or rent your personal data to any other third parties.

5. Data Retention
• Comments/Reviews: retained indefinitely for moderation and threading.
• Accounts & Orders: retained as long as your account is active or as required for legal/tax purposes.
• Cookies & Tracking Data: per our Cookie Policy.

6. Your Rights

Under South African POPIA:
• Access: Request a copy of your personal data.
• Correction: Ask us to update or correct inaccurate data.
• Deletion: Request erasure of personal data (except where we must legally retain it).
• Withdrawal of Consent: If you change your mind about tracking cookies, you can adjust your browser settings or opt out as described in our Cookie Policy.

To exercise these rights, email info@breetbraai.co.za.

7. Security

We implement reasonable technical and organizational measures (SSL/TLS encryption, secure servers) to safeguard your data.

8. Children

Our site is not intended for users under 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. The “Last updated” date will be revised accordingly.